Privacy Policy

Last updated: May 2026

WebCrew ("we", "our", "us") operates webcrew.app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information you provide directly:

• Contact info — name, email address, phone number
• Business info — business name, niche, city/location
• Payment info — processed by Stripe; we never store card numbers
• Communications — messages you send us via email or contact forms

We also automatically collect:

• IP address, browser type, device type, referring URL
• Pages viewed, time spent, click behavior (via analytics)

2. How We Use Your Information

• Build and deliver your website demo and live site
• Process payments and send billing communications
• Send service updates, reports, and support responses
• Send SMS updates and notifications — only if you explicitly opt in
• Improve our platform and analyze usage patterns
• Comply with legal obligations

3. SMS / Text Message Communications

We only send SMS messages to users who have explicitly opted in by checking the SMS consent box during sign-up. Message frequency varies. Message and data rates may apply.

To opt out: Reply STOP to any message. To get help, reply HELP or email [email protected].

We do not share your phone number with third parties for their marketing purposes.

4. Data Sharing

We share data with:

• Stripe — payment processing (Stripe Privacy Policy)
• Twilio — SMS delivery when opted in (Twilio Privacy Policy)
• Cloudflare — hosting and CDN (Cloudflare Privacy Policy)
• Resend — transactional email delivery
• Google — Maps API for business data, Analytics for site usage

We do not sell your personal information to third parties.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After cancellation, data is retained for 90 days, then deleted. You may request deletion at any time.

6. Your Rights (GDPR / CCPA)

• Access — request a copy of your data
• Correction — update inaccurate data
• Deletion — request erasure of your data
• Portability — receive your data in a machine-readable format
• Opt out of SMS — reply STOP to any message

Email [email protected] to exercise any of these rights.

7. Cookies

We use minimal cookies for session management and analytics. We do not use advertising cookies or cross-site trackers.

8. Security

We use HTTPS/TLS, encrypted databases, and access controls to protect your data. No system is 100% secure; we cannot guarantee absolute security.

9. Children

Our services are not directed to individuals under 18. We do not knowingly collect data from children.

10. Changes

We may update this policy. We'll notify active customers by email. Continued use after changes = acceptance.

11. Contact

WebCrew
[email protected]