Recognizes emergency language
"No heat," "no AC," "gas smell," "system won’t turn on" — WebCrew is configured to treat these differently than a routine maintenance question, and flag them for faster follow-up.
WebCrew answers your HVAC calls 24/7, recognizes an emergency when it hears one, and books the appointment window — so a no-heat call at midnight doesn’t sit in voicemail until morning.
$0 setup fee · 30-day free trial · card required, no charge until trial endsAn AI receptionist for HVAC companies answers every call 24/7, asks what's wrong (no heat, no AC, gas smell), flags urgent calls, and books routine service into your Google Calendar. You keep your number and get a summary after each call. WebCrew costs $99/month for the first 10 clients, with a 30-day free trial.
Also called: HVAC answering service · virtual receptionist for HVAC · 24/7 HVAC call answering · after-hours HVAC dispatch
"No heat," "no AC," "gas smell," "system won’t turn on" — WebCrew is configured to treat these differently than a routine maintenance question, and flag them for faster follow-up.
System type, how long it’s been out, whether anyone smells gas, access instructions — captured before the truck rolls, not radioed in from the driveway.
A call that comes in at 2am gets answered at 2am. You get the summary and callback details the moment you’re up, not a guess at what you missed.
Yes. WebCrew is configured on your specific service list and escalation rules before it goes live, including what counts as urgent for your business.
WebCrew is set up to treat gas-smell reports as a safety priority and flag them for immediate follow-up — configured to your exact escalation preference, not a generic default.
No. It answers and qualifies the call, collects what your dispatcher or tech needs, and notifies you — you stay in control of scheduling and dispatch.
Usually within a few days. We load your services, hours and booking rules, you test-call the AI yourself, then forward your business line to it. Nothing goes live until you approve it.
Same setup as every WebCrew client — tell us about your business, WebCrew builds your AI front office overnight.
Get my WebCrew plan